M-F 8 am to 4 pm Mountain Time 928-478-1521
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Photo Adventure Specialist
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Is this you?
You are a customer service PRO! You “get” the world of outdoor adventure travel and more specifically photography tours & workshops.
You’re detail oriented, organized and great at juggling a variety of reservations, bookings etc. You love talking with customers, conversing about photo-gear, far-off exotic locations and you’re not afraid to handle a variety of situations.
You are committed to excellence and always game to learn new things. You are experienced, confident and ready to dive in headfirst and get results.
You don’t just hang out & wait for the phone to ring. You’re confident in your ability to communicate with your team & customers and stay on top of lots of moving pieces.
If the above description doesn’t match you EXACTLY this is not the position for you!
However…if that is YOU and if you’re driven to work at a high-level, exciting company that sends people across the world on photography adventures….read on!
The Job:
This position is responsible for our customer experience as well as planning & organizing our trips. It’s your job to handle customer service & trip logistics. Everything from new bookings, to trip transfers & handling customer issues as well as planning & implementing our trips. You are responsible for ensuring our guests have a world-class interaction with our remote office – both before, during & after their photography trips.
You are responsible for ensuring our bookings remain accurate, organized & complete. It is challenging, rewarding & fun.
As a remote team we need someone who’s adaptable and able to work independently.
Can you educate our guests on photo trip experiences? Can you excite, delight & recommend the best trip for each individual? Can you handle challenging guest situations?
The schedule is 8am to 4pm Mountain Time. We are flexible with time-off however there will be evening & weekend field-line shifts occasionally where you are on-call. There will be last minute fires to put out & problems to solve.
But at the end of the day – it’s a super fun & rewarding position & you get to work from home!
Us:
We’re Backcountry Journeys. We’re a group of outdoor photography nerds that love exploration & adventure. You’ll get to work with a fun, hard-working crew of like-minded, outdoor photographers, travel to exciting destinations around the globe & also spend a good deal of time at home doing what you love. Did we mention this is a remote position? Job done, mission accomplished? Go ski, climb or mountain bike after a hard days work. We are all about work-life-balance at BCJ. We work hard, we play hard!
Our purpose at Backcountry Journeys is connecting passionate people to exceptional experiences through our world-class landscape & wildlife photography tours, workshops & safaris.
If you + the job + us resonates with you give us a call. We’re always looking for GREAT people to join our team.
Core Responsibilities
Skills
Benefits
This is a remote work / home-based position. Please note that all candidates must have the following:
Application Instructions:
If you’d like to be considered for this role please submit the application below along with the following.
*Please note that applications without the following will not be reviewed.
You are a customer service PRO! You “get” the world of outdoor adventure travel and more specifically photography tours & workshops.
You’re detail oriented, organized and great at juggling a variety of reservations, bookings etc. You love talking with customers, conversing about photo-gear, far-off exotic locations and you’re not afraid to handle a variety of situations.
You are committed to excellence and always game to learn new things. You are experienced, confident and ready to dive in headfirst and get results.
You don’t just hang out & wait for the phone to ring. You’re confident in your ability to communicate with your team & customers and stay on top of lots of moving pieces.
If the above description doesn’t match you EXACTLY this is not the position for you!
However…if that is YOU and if you’re driven to work at a high-level, exciting company that sends people across the world on photography adventures….read on!
The Job:
This position is responsible for our customer experience as well as planning & organizing our trips. It’s your job to handle customer service & trip logistics. Everything from new bookings, to trip transfers & handling customer issues as well as planning & implementing our trips. You are responsible for ensuring our guests have a world-class interaction with our remote office – both before, during & after their photography trips.
You are responsible for ensuring our bookings remain accurate, organized & complete. It is challenging, rewarding & fun.
As a remote team we need someone who’s adaptable and able to work independently.
Can you educate our guests on photo trip experiences? Can you excite, delight & recommend the best trip for each individual? Can you handle challenging guest situations?
The schedule is 8am to 4pm Mountain Time. We are flexible with time-off however there will be evening & weekend field-line shifts occasionally where you are on-call. There will be last minute fires to put out & problems to solve.
But at the end of the day – it’s a super fun & rewarding position & you get to work from home!
Us:
We’re Backcountry Journeys. We’re a group of outdoor photography nerds that love exploration & adventure. You’ll get to work with a fun, hard-working crew of like-minded, outdoor photographers, travel to exciting destinations around the globe & also spend a good deal of time at home doing what you love. Did we mention this is a remote position? Job done, mission accomplished? Go ski, climb or mountain bike after a hard days work. We are all about work-life-balance at BCJ. We work hard, we play hard!
Our purpose at Backcountry Journeys is connecting passionate people to exceptional experiences through our world-class landscape & wildlife photography tours, workshops & safaris.
If you + the job + us resonates with you give us a call. We’re always looking for GREAT people to join our team.
Core Responsibilities
- Provide unequaled customer service
- Connect with guests & vendors over phone & email
- Book & modify guest reservations
- Book activities & lodging with our vendors
- Develop & improve our field operations program
- 2+ years experience in the outdoor adventure travel industry
- Strong knowledge of photography & understanding of lenses, camera bodies & equipment
- Bachelors Degree Required
- Self-starting attitude, ability to manage your own time and start projects and take initiative
- Proven problem solver - ability to think ahead and juggle lots of projects without dropping the ball
- The ability to juggle multiple projects simultaneously — you get things done, meet deadlines and keep promises
- Insane attention to detail and high standards of organizational quality
- Positive, flexible, solution oriented, and excited to work with a diverse team
- Mature, coachable, and happy doing high-level projects as well as mundane design tasks (there will be a mix of both!)
- Outstanding communication skills (both written and verbal) — you have a knack for offering constructive feedback, effective delegation, and ensuring everyone on your team is on the same page
- Competitive compensation with bonus potential
- Two Weeks Paid Time Off plus flexible schedule allowing for additional time off
- Opportunities to join in on trips to see what we’re all about!
- Health Insurance Equivalent Payments after 90 days.
- Laptop or computer that is compatible with Microsoft and Adobe products
- Printer
- Reliable, high-speed Wi-Fi connection
- Quiet, dedicated workplace (sorry coffee shops, kitchens & living rooms won’t cut it)
If you’d like to be considered for this role please submit the application below along with the following.
*Please note that applications without the following will not be reviewed.
- Cover letter and PDF of your resume
- A 3-minute video introduction telling us about yourself & why we want to interview you!
- Pre-Employment Assessment (you will be directed to our assessment once you submit your application below)
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BACKCOUNTRY JOURNEYS
"Backcountry Journeys offers guests the unique opportunity to explore our natural world from behind their own lens. We run a selection of hand-crafted Photo Tours, Workshops & Safaris connecting passionate people to exceptional experiences. Locations include Yosemite, Alaska, Yellowstone, Glacier National Park, Hawaii, Utah as well as Botswana & Costa Rica."
- Russ Nordstrand, Backcountry Journeys Founder & Director
- Russ Nordstrand, Backcountry Journeys Founder & Director
TRIP CATALOG
Download our Trip Catalog for detailed information on our many destinations for photography tours, workshops, and safaris.
All Images & Content are property of Backcountry Photography Tours, Workshops & Safaris LLCs - Copyright 2024
BACKCOUNTRY JOURNEYS
"Backcountry Journeys offers guests the unique opportunity to explore our natural world from behind their own lens. We run a selection of hand-crafted Photo Tours, Workshops & Safaris connecting passionate people to exceptional experiences. Locations include Yosemite, Alaska, Yellowstone, Glacier National Park, Hawaii, Utah as well as Botswana & Costa Rica."
All Images & Content are property of Backcountry Journeys Photography Tours, Workshops & Safaris LLC - Copyright 2024
TRIP CATALOG
Download our Trip Catalog for detailed information on our many destinations for photography tours, workshops, and safaris.